Scope of this policy
This draft explains how information may be handled when using AmanakWay, AmanakOne’s school transportation product. It is intended for schools, their authorised users, and parents using school-managed transportation services.
Information that may be processed
Information needed to operate the service may include user account details, school and transport settings, student information entered by the school, transport points, trip records, boarding and drop-off events, and bus location when that feature is enabled. Schools should only enter information needed for the service.
How information is used
Information is used to provide school transportation management services, organise routes and trips, make updates available to authorised users, improve service reliability, and respond to support requests. Information is not used for purposes unrelated to operating the service unless this is clearly explained and this policy is updated where needed.
Sharing information
Each school’s data is intended to remain within its operating environment. Information may be available to users granted appropriate permissions by the school, or to technical service providers supporting the service where necessary and subject to applicable contractual and legal obligations.
Security and permissions
Access to AmanakWay is based on roles and permissions defined by school administrators. Schools are responsible for managing users, permissions, and login confidentiality. Technical and organisational security measures will be reviewed as the product evolves.
Retention and deletion
Each school’s operational need determines how long data is retained. The retention period, deletion, and retrieval process should be documented in the applicable agreement or service settings when available. Details about hosting regions and backups can be added once approved.
Your rights and how to contact us
Users can first contact their school administration about correcting or updating data, or questions related to using the service. Contact details for general policy questions will be added to this page when approved.
Updates to this policy
This policy may be updated as the service develops or regulatory requirements change. The last-updated date and any material changes will be stated here after review and approval.